Hi Ron …I just wanted to say thank you again for coming out to BNI last night & staying there to make sure the printer was good. We were printing for a big seminar that is happening today & if we didn’t get that printer up and running again then I honestly don’t know if we would have been able to continue on with the seminar. So thank you, thank you, thank you! It really means a lot that you genuinely care about your customers. That is difficult to find nowadays & I just want you know that it does not go unnoticed. You have been so helpful to us since we got these printers & we are grateful.

I wanted to express our appreciation for the excellent service we received from your company. Your support team has always been quick to respond to our requests and eager to please. I highly recommend the 1 Touch Office Technology team as a printing solution.

We had been a long time user of Xerox copiers. However, 1 Touch recommended the Ricoh product for our firm’s needs, and after using it for the past five years; our Ricoh copier is more than meeting our expectations. Also, when something gets jammed or a part needs to be replaced, 1 Touch has been extremely quick and responsive to our needs.

The product solutions 1 Touch has provided our company have been the fastest, most reliable, feature-rich machines we’ve used in our 35-year history. Coupled with fast, personalized service and support, 1 Touch has been substantial in improving our day to day workflow and productivity. With out hesitation, we will look to 1 Touch for all of our future printing needs.

Through the years when we have needed to purchase or lease equipment, you have helped tremendously with us choosing the right one for our company. Also, your maintenance of the equipment is great. When we have any problems, no matter what it is with the equipment, your helpful staff is there in a very timely manner, usually the same day.

The company has been pro-active in its recommendations and we have at all times found new implementations worked as promised. Furthermore we have found their service to be prompt, friendly and accommodating and have no hesitation in recommending their services to anyone.

To be quite honest, we never dreamed that we could own such an awesome machine before you presented us with your demonstration of your superb copiers. Not only was your machine five times better than any we thought we could afford, but we have also received incredible customer service!

I just wanted to say thank you, 1 Touch team. I have always appreciated the excellent service I have received from you, and especially the fact that if things are not getting resolved quickly enough that one of your team will personally get involved to ensure a positive and timely resolution.

Not only have you figured out a way to save us money, you’ve also provided new revenue streams through print-for-pay solutions. Dealing with the same vendor for so long, I was getting used to slow service times and an uncaring vendor. Now I know that I have a vendor that is looking out for my best interest and works hard to make my experience with the copiers hassle-free.

From the initial proposal and pricing stages to delivery, training, and maintenance service, 1 Touch Office Technology have impressed us at The Broad Foundation with their professionalism and quick response time. I feel confident that the office machines they represent are of the highest quality, and have come to rely on them for all our office machine needs.